Luggage Storage in Italy Train Stations

by Jessica on April 26, 2010

by | April 26th, 2010  


Even without looking at a calendar, I can usually tell when the high tourist season in Italy is approaching by the number of questions I’m getting via email or in the comments on the site. This year, not only has the rate of questions increased lately, there’s one question I’ve been getting repeatedly – so I thought I’d write a post about it and answer it for everyone.

The question I’ve been getting lately is this: are there luggage lockers in the train stations in Italy?

The short answer is this: it depends on what station you’re talking about. (And yes, the long answer is below.)

Whereas left luggage lockers used to be available in major train stations throughout Europe (as well as in airports), many opted to do away with lockers entirely for security reasons several years ago. Those stations haven’t left travelers without a way to store luggage however, since they typically replaced lockers with a left luggage service staffed by people who would take your bag from you personally and store it in an office at the train station. This kind of service tends to cost a bit more than lockers do, but if it’s your only luggage storage option then the price may not matter.

Not all train stations in Italy have a luggage storage option, however, whether you’re talking about lockers or a left luggage office. The good news is that information about whether there’s a left luggage service at Italian train stations is on the official Italian rail network’s website. The English version of this information says it’s “under construction” (it’s probably been under construction for ages and may remain so for ages), but with a little guidance you can figure out the Italian version fairly easily.

Here’s how to figure out whether the train station you’re going to in Italy has a luggage storage option.

  1. Go to the Italian start page for Trenitalia at http://www.ferroviedellostato.it/
  2. Scroll to the bottom of the page and click on the words “In Stazione” (in the station) – the link at the moment is http://www.ferroviedellostato.it/instazione.html, so you can click on that directly, but in case that link doesn’t work you can go to the main page listed in #1 and still find the right link
  3. trenitalia1

  4. You’ll see a map of Italy on the left of this page, with one station per region marked with a red dot – click on the station/dot that’s in the region you’re looking up (even if that city isn’t the one you’re traveling to)
  5. For instance, if you’re traveling through Pisa, you’d still need to click on the “Firenze” dot to get to the list of stations in Tuscany (so you’ll need to know what Italian region the city you’re going to is in, and what the major city in that region is)
  6. trenitalia2

  7. Clicking on the “Firenze” dot brings you to a page of information about stations in Tuscany; scroll to the bottom and on the table at the bottom, click on the tab that says “Servizi in Stazione” (services in the station)
  8. trenitalia3

  9. The next table you see shows all the services available at various stations; on the far right the column title is “Deposito Bagagli” (baggage storage), and along the top you’ll see the letters of the alphabet – click on the first letter of the city name you’re looking up
  10. trenitalia4

  11. Clicking on the “F” brings up a page showing all the stations in Tuscany that start with F; among them, Florence’s main station, Firenze S.M. Novella, is listed – with a red dot in the “Deposito Bagagli” column indicating that there is some form of luggage storage at the station
  12. trenitalia5

  13. Clicking around on other letters, you’ll notice that most stations do not appear to have a luggage storage option – only the primary stations do, along with a few others that are regular stops for tourists who don’t intend to stay in that city (e.g. Pisa)
  14. trenitalia6

To look up other stations, you’ll need to backtrack to the page with the map and start again with a new region. Again, keep in mind that a red dot in the “Deposito Bagagli” column doesn’t indicate what kind of luggage storage is available – lockers or a left luggage office – only that the station is equipped with some kind of storage option. Also remember that if the luggage storage at the train station is luggage lockers and not an office, there’s no guarantee that there will be an available locker open when you get there.

>> Learn more about train travel in Italy, including details about the different kinds of trains and when to buy an Italy Rail Pass

{ 11 comments }

Melanie April 27, 2010 at 3:45 am
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Wow, this is really helpful, Jessica! I’ll provide another tip. Well, it’s not really a tip but a caution. I’ve stored my luggage in one of these places where luggage handlers helped to store left luggage on shelves. They’re not always the most cautious with baggage, so if you have something fragile in your bag either tell them or consider taking the item with you. My bag was once stored underneath a soft-sided pack in which a traveler had stored some wine. The other traveler’s bag was tossed on the shelf above mine, at which time the wine bottle broke and red wine dripped down on my bag for several hours. My bag was stained, sure. No big deal. But the wine stench lingered for the rest of the trip. So, left luggage users beware!

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Madeline May 17, 2010 at 7:09 pm
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Trenitalia should PAY you for this article. Well done, and thank you.

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Jessica May 18, 2010 at 9:10 am
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Haha! Thanks, Madeline. We all know how likely THAT is to happen. ;)

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Jeremy May 30, 2010 at 2:50 am
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Great article! I have found storage information in English on raileurope.com If you do a google search for a particular train station (“Venice train station”), the raileurope page comes up and mentions baggage consignment, etc.

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Jessica May 31, 2010 at 2:28 pm
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Thanks for that information, Jeremy; I wonder how updated they keep that site, though?

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Sam Xie February 24, 2011 at 10:43 am
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We are planning a trip to Italy in May 2011, and found this article very helpful. Thank you so much.

A follow up question: For those smaller stations without luggage storage service, usually what other options do we have? Can we find other places that provide luggage storage? Tow small stations particularly in mind are Taormina in Sicily and Poggibonsi in Tuscany.

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Jessica March 2, 2011 at 6:41 pm
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It really depends on the station – some of them have a luggage storage office that’s got a staff person taking suitcases and storing them, and some stations have essentially no staff or services other than the person selling tickets. If luggage storage isn’t listed on the Trenitalia website, I wouldn’t count on having that as an option at all if I were you.

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DL May 24, 2011 at 5:56 am
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Is overnight or multi-day luggage storage available (in, say Florence)? Following this website’s perfect 2 week trip, we are traveling from Venice to Cinque Terre on a Monday. Can we leave luggage in Florence while switching trains there, and retrieve it Wednesday? Grazie mille!

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Jessica May 26, 2011 at 11:24 am
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You’ll have to look up whether there’s luggage storage in Florence using the instructions in the post above. Whatever storage facilities there are, I can’t imagine why they wouldn’t let you keep luggage there for multiple days. You’d just need to tell them when you’d be coming back, I think. It’s more common now to have left luggage offices rather than luggage lockers, so there would be someone there to talk with about how long you’d be leaving your luggage.

Another option is if you’re planning to stay in a Florence hotel either before or after your Cinque Terre side-trip, you can check with that hotel about whether you can leave your bags with them.

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Josie Moyer June 20, 2011 at 10:20 pm
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This is so incredibly helpful as my boyfriend and I will be traveling to Italy in September. Thank you so much for posting this!

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Sarah August 13, 2012 at 5:52 pm
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Do you know how long you are able to store items in a left-luggage office? I’m coming to Italy for a scientific conference but will be backpacking around the country for two weeks first. I am hoping to bring a few things that I will need for the conference (a poster and perhaps some more formal clothes) that I won’t want to bring backpacking, and would need to store my belongings for two weeks in the conference location (they do have a left-luggage office, thankfully!) Do you know if they allow long-term storage, or are there any other options?

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